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Contact & Support

A ticketing system has a lot of advantages compared to the standard mails. We use them to your advantage.

For you a ticket means, that we can help you faster and better. I'ts that easy! For us it means faster assignment, simultaneous processing by our staff and much more...

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Most of the questions can be answered in less than 3 sentences.

Nothing works better than live chat with our support staff! 
You can open a conversation at any point in the shop via the corresponding live chat button.

Unfortunately, our live chat is currently not occupied. Please use our ticket system or one of the other contact options. We take care of your concerns as soon as possible.

We are also happy to help you by mail.

At the usual business hours, we will reply within a short time.

You can also reach us by phone.

You can reach us around the clock!

  • DE DE +49 8752 866 404 - 00   central
  • AT AT +43 13850415
  • CH CH +41 445220489
  • UK UK +44 2034990285

Our technical support is available from Monday to Friday 8:00-18:00

  • Sales +49 8752 866 404 - 30
  • Technical
    +49 8752 866 404 - 31
  • Logistics +49 8752 866 404 - 34
  • Fax +49 8752 866 404 - 48
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